This policy outlines the guidelines and responsibilities for sellers regarding order fulfillment while GRAABIT manages the delivery process.
By adhering to these rules, sellers ensure a seamless and satisfactory experience for buyers.

Order Processing

– Sellers must process and prepare orders for dispatch within the timeframe specified during product listing.
   – Order confirmation and status updates must be accurately entered through the GRAABIT seller dashboard.
   – Orders should not be canceled arbitrarily after confirmation.

Packaging Requirements
   – Sellers are responsible for securely and appropriately packaging products to prevent damage during transit.
   – All packaging must meet GRAABIT’s packaging guidelines and comply with any applicable regulations.
   – Failure to meet packaging requirements may result in penalties.

Handover to GRAABIT Logistics
   – Sellers must ensure that packaged orders are ready for pickup by GRAABIT’s delivery partners within the specified timeframe.
   – GRAABIT may also use third-party delivery services for order fulfillment to ensure timely and efficient deliveries.

Order Tracking and Updates
   – GRAABIT will provide tracking information to buyers once orders are dispatched.
   – Sellers can view delivery status updates through their GRAABIT seller dashboard.

Returns and Failed Deliveries
   – GRAABIT will handle the return logistics in accordance with the Return and Refund Policy.
   – Sellers must cooperate in the resolution of return or failed delivery cases.

Liability Disclaimer
   – GRAABIT is not liable for any issues arising from incorrect or inadequate packaging by the seller.
   – Sellers bear full responsibility for ensuring that products are ready for secure and timely delivery.

Legal Responsibility Clause
   – If any legal issue arises due to false, inaccurate, or unauthorized order processing or packaging practices by a seller, the specific seller will bear full legal responsibility.
   – GRAABIT shall not be held liable for any consequences or legal actions resulting from such incidents.

Policy Updates
– GRAABIT may revise this policy from time to time. Sellers will be notified of any changes.

By preparing and handing over orders for delivery through GRAABIT, you acknowledge that you have read and understood this policy and agree to comply with it.